Frequently asked questions
How are the vintage items prepared for sale?
Every item is treated differently, depending on where it came from & what it needs. The goal is restoration. This is accomplished through soaking, dry cleaning, and more. By the time the item is available, it has been treated and sanitized.
Are purchases final sale?
We accept returns for items bought online for store credit up to 14 days after delivery, provided the item is in the exact condition it was sent out in. We will exchange the full order amount minus the shipping costs for the return. The return may not be accepted if the condition of the item has changed in any way since delivery.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@tesselizabethvintage.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
All Sale items are final.
If you have any further questions or wish to initiate a return, please contact us at hello@tesselizabethvintage.com.
When will I get my order?
We will work quickly to ship your order as soon as possible.
ORDER PROCESSING: Please allow 1-3 days to process your order. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
We are thrilled to offer international shipping.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Where are your designs manufactured and are your fabrics vintage?
Our designs are all made locally, here in Los Angeles.
Our designs include an array of {mostly} deadstock & vintage fabrics, but some lean more modern.